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Frequently asked questions
What details should I include when requesting a catering quote?+
Share the event date, complete address, estimated guest count, event type, preferred meal, serving time, service style, dietary needs, and approximate budget. Also mention rentals, florals, bar service, stairs, elevators, parking restrictions, and any firm setup or cleanup deadlines. Estimates are acceptable when your plans are still developing.
Which communities does Marin Catering Company serve?+
We review events throughout Marin County and nearby North Bay communities. Requests may include Marin catering, San Rafael catering, Santa Rosa catering, and Sonoma catering, subject to the exact location, date, order size, and staffing needs. Submit the full address so service availability and delivery charges can be confirmed.
How quickly will someone respond to my inquiry?+
The team aims to respond to new quote requests promptly during published business hours, and many inquiries receive a same-day reply. Complex weddings, multi-location orders, and events requiring several services may take additional review. Providing complete information helps us respond with useful options instead of a long series of follow-up questions.
What is the minimum purchase for drop-off catering?+
Most drop-off orders require at least $500 in food. Boxed meals generally require 25 boxes from each selected menu. Full-service and wedding minimums vary based on the package, guest count, date, and event requirements.
How much notice is required before an event?+
All catering orders require at least 72 hours notice. Five to 14 days is often appropriate for smaller events and corporate delivery, while larger staffed events should be planned several weeks ahead. Weddings and major events are best reserved one to two months in advance when possible, especially during peak periods.
What is the difference between drop-off, attended drop-off, and full service?+
Drop-off means prepared food is delivered for your group to arrange and manage. Attended drop-off adds staff to set up, monitor the display, refresh items, and clean the catering area. Full service provides a more complete team for buffet, family-style, or plated service, along with coordinated setup and breakdown.
Can you accommodate allergies and dietary restrictions?+
Yes. Vegetarian, vegan, gluten-free, dairy-free, and nut-free choices are available across many menus. Provide exact quantities and identify specific allergies in the order notes or inquiry. Food may be prepared where common allergens are also present, so severe allergy requests must be reviewed before the menu is approved.
How do deposits and final payments work?+
Orders over $3,000 require a 50% deposit to reserve the date, and the remaining balance is due 10 days before the event. The catering agreement outlines the payment schedule and cancellation terms. Credit-card processing, handling, delivery, and other applicable charges may be listed separately.
Is a signed agreement required to confirm the event?+
Yes. After you approve the quote, a catering agreement is sent for signature. The event is not officially reserved until the agreement is completed and any required deposit has been paid. An inquiry or preliminary proposal alone does not hold the date.
Are tastings available for weddings or large events?+
Yes. Mobile tastings are available after the menu has been narrowed to a focused set of options. Tastings are complimentary for booked weddings or may be purchased before contract; when a couple later books, the tasting charge can be removed from the final bill.
How much does catering generally cost in the Marin area?+
Pricing depends on the menu, guest count, service style, venue, and selected additions. Drop-off catering often falls around $15 to $25 per person, boxed meals begin at $18.75, and full-service events generally range from about $45 to $95 or more per person. Wedding packages may range from approximately $55 to $120 per guest. A custom quote provides the most accurate total.
Can one order be delivered to multiple addresses?+
Yes, provided each destination meets the applicable $500 order minimum. Additional delivery fees may apply for multiple stops. Send every address, arrival time, meal quantity, access instruction, and on-site contact so the route can be evaluated before the order is accepted.
What is the smallest group you can cater?+
There is no single minimum guest count for every service. Drop-off catering is governed mainly by the $500 food minimum, which often serves roughly 15 to 25 guests depending on the menu. Boxed meals require 25 boxes, and most full-service and wedding packages begin at 25 guests. Smaller staffed gatherings may be considered through attended drop-off service.
How do I officially book Marin Catering Company?+
Straightforward orders can be placed through the online cart. You may also submit the contact form, call, or email the team for a custom quote. After the proposal is approved, sign the catering agreement and pay any required deposit. Those steps, rather than the initial inquiry, secure the date.
Do you provide wedding catering throughout the North Bay?+
Yes. Wedding service may include staffed buffets, family-style meals, plated dinners, appetizers, cakes, bartenders, rentals, florals, and tablescapes. For Marin, San Rafael, Sonoma, or Santa Rosa wedding catering, provide the venue address and access details so travel, staffing, and setup requirements can be reviewed.
Can you cater office lunches and company events?+
Yes. Corporate options include breakfast and brunch spreads, hot or cold drop-off buffets, appetizers, individually packaged meals, staffed dinners, and holiday parties. Recurring office programs are also available for weekly or monthly service, with menu rotation and delivery details established in advance.
Can the same team provide rentals, florals, or bartenders?+
Yes. Available services include tables, chairs, linens, china, glassware, buffet equipment, floral arrangements, centerpieces, tablescapes, and bartending staff. Alcohol is not sold or supplied by the catering company; the client or venue must purchase and provide it for the bartenders to serve.
May I customize a menu or catering package?+
Absolutely. Published packages are starting points and may be adjusted for guest count, dietary needs, budget, theme, venue, and desired service level. Customization can include menu substitutions, additional courses, appetizers, beverages, desserts, staff, rentals, and florals, subject to availability and pricing.
Are plates, napkins, utensils, and serving equipment available?+
Yes. Disposable place settings, napkins, serving utensils, chafing equipment, and warmers may be included with certain orders or added separately. Full-service proposals can also include reusable china, flatware, glassware, linens, tables, and chairs. Review the inclusions carefully so nothing needed for service is overlooked.
Can I revise the menu or guest count after booking?+
Yes. Guest-count and menu changes are welcome until 10 days before the event. After that deadline, the kitchen, staffing, rentals, and purchasing plans may already be committed, so changes may be limited or unavailable. Send updates as early as possible and review the revised proposal before final approval.
